Conflict Resolution Quiz

An unmanaged conflict will disappear on its own without any repercussions?

Two employees argue and ignore each other’s interests. What is a more efficient way to to handle the disagreement?

Two employees arrive to their companies parking lot. Both employees approach the same parking spot. One employee cuts off the other, and an argument begins between both over the parking spot. What is a good resolution skill?

What can cause competition at the workplace? (Select all that apply)

A project deadline is due at a corporate business. A manager asks her employee to work a couple of extra hours to finish the project. The employee tells her manager that she has plans after work and she does not want to cancel. The manager responds by saying that if she works the extra hours she will have the last day of the week off. The manager will loose her employee on that last day of the week, but will be able to use her for the immediate task which is now. What is this an example of?

An employee named Cindy voluntarily cleans the refrigerator in the breakroom every Friday. She accidentally throws away Amber’s meal. When Amber finds out that Cindy threw away her meal she becomes furious. What should Amber do?

A disagreement between opposing parties is a conflict?